NICO Holdings Limited (NICO.mw) listed on the Malawi Stock Exchange under the Insurance sector has released it’s 2020 interim results for the half year.For more information about NICO Holdings Limited (NICO.mw) reports, abridged reports, interim earnings results and earnings presentations, visit the NICO Holdings Limited (NICO.mw) company page on AfricanFinancials.Document: NICO Holdings Limited (NICO.mw) 2020 interim results for the half year.Company ProfileNICO Holdings Limited provides products and services for general insurance, life insurance and pension administration in the corporate and private sector of Malawi; with interests in banking, asset management and information technology services. NICO Holdings Limited operates in Malawi, Zambia, Tanzania, Uganda, Mozambique and Zimbabwe. It was established in 1965, and was the first general insurance company to list on the Malawi Stock Exchange. Its general insurance division covers segments that range from personal accident and household insurance to construction, engineering, professional indemnity, marine hull and cargo, fire and loss of profits. NICO Holdings Limited also offers insurance for individuals and corporate clients which includes endowment assurance and savings protection. The company has a corporate banking division offering standard products and services, aswell as solutions for foreign exchange, investment management and women business programmes. NICO Holdings Limited has invested in providing technology services to clients, including software and Internet systems and communication solutions, card technology and surveillance systems. NICO Holdings Limited is listed on the Malawi Stock Exchange
even in the same street, even if there are several retail stores around, however, some shops business can be very hot, so the store is undoubtedly a business skills. When chatting with colleagues will always hear such as "now the market competition, business is difficult to do," the complaint. His statement is not false. There are several small supermarkets in the street where my store is located. On the area, I shop the smallest; on the location of my shop is not the best. But on business, I do better than the others.
I think, shop to learn empathy, as long as we can put the interests of customers in the first place, for their sake, to help them account, will certainly win the trust of customers.
a day at noon, a customer of a door said: "boss, give me 3 bottles of 125 ml of fresh wine."
I took the wine, just ready to the customer, suddenly reminded of the most recent store inventory more catty liquor. Then I smiled and said: "this is your treat, I suggest you buy two bottles of wine can be."
customers see a face of doubt, I explained: "it is recommended that you take a bottle of 125 ml and a 258 ml bottle of wine."
then, I gave him the accounts: 125 ml of fresh wine is 10 yuan, to buy 3 bottles of what you need to spend 30 yuan. Now take a bottle of 125 ml of fresh wine is 10 yuan, 258 ml of fresh wine is 19 yuan, add up to 29 yuan. You saved a dollar on the price, in the amount you have more than 8 ml. Would you like to take 3 bottles of 125 ml, or take a bottle of 125 ml and a 258 ml bottle of wine?"
"of course is to a small bottle and a bottle of medium, as well as saving money amount, and I Why not??" The customer took the money and said with a smile.
a few days later, the customer come to my shop to buy wine. Just enter the door, he asked me: "boss, today we are 4 people to drink wine, do you think I should buy what kind of specifications of the wine?"
"you can buy 38 yuan a bottle of wine, 520 ml! You saved 2 yuan on the price, you have more than the amount of the amount of 20 ml."
The presence of several customers
heard my explanation thumbs up: "the boss really for customer accounts. The general store, only pay out, where is so much ah!"
although the shop is to make money, but if not for the customer to consider, there is no way to get the customer’s recognition, and then let the business development. Therefore, in peacetime operation, we should put the interests of customers in the first place, so that they feel at the same time consumption