Glaxosmithkline Consumer Nigeria Plc (GLAXOS.ng) listed on the Nigerian Stock Exchange under the Pharmaceuticals sector has released it’s 2014 annual report.For more information about Glaxosmithkline Consumer Nigeria Plc (GLAXOS.ng) reports, abridged reports, interim earnings results and earnings presentations, visit the Glaxosmithkline Consumer Nigeria Plc (GLAXOS.ng) company page on AfricanFinancials.Document: Glaxosmithkline Consumer Nigeria Plc (GLAXOS.ng) 2014 annual report.Company ProfileGlaxosmithkline Consumer Nigeria Plc manufactures and markets a range of consumer healthcare and pharmaceutical products in Nigeria. Its product portfolio includes treatments for asthma, HIV/AIDS, malaria, depression, migraines, diabetes, heart failure, digestive ailments and cancer. Consumer healthcare products include oral healthcare products; wellness products for the management of pain, gastro-intestinal and respiratory conditions; multivitamins; and a range of nutritional healthcare beverages. Glaxosmithkline Consumer Nigeria Plc produces a range of antibacterial products and vaccines to protect against illnesses such as hepatitis A and B, diphtheria, tetanus, whooping cough, typhoid, influenza and cervical cancer. The company was formerly known as Beecham Limited. Its head office is in Lagos, Nigeria. Glaxosmithkline Consumer Nigeria Plc is listed on the Nigerian Stock Exchange
any shop in the actual operation of the process are likely to be out of stock, this time, how to deal with the natural needs of customers is a skill. So, how to deal with customers when out of stock? Let’s learn something together.
, as a salesperson in a store, when a customer comes into your shop and says you want to buy something, but what happens when the product is out of stock?
if you just say, "I’m sorry, it’s sold out."." It is inevitable to make customers feel not cordial. But if not to speak against the 1: "I’m sorry, I just sold out immediately to wholesalers purchase, there will be tomorrow." Then, the customer will be more satisfied, more comfortable.
may also be able to change a way, said: "we do not have, but there may be a store." If you want to go to a nearby store, or call the customer, the customer will find the store very friendly. In this way, not only will not annoy customers because of shortages, but improve the credibility of their stores.
but how can you do this if you don’t have a good relationship with other stores? Therefore, we must always contact with the nearby industry to establish a good relationship.
due to fierce competition, there is often a sense of hostility between the industry. Of course, there is a sense of competition to do business, but if you think carefully, we do not compete for the sale. Therefore, in the appropriate competition, we should never ignore the establishment of friendship with the industry.
do not because of a new trade near and jealous, should be generous to cope with. On the other hand, the newly opened shop, should also take the humble attitude of predecessors as the so-called "moral". This mutual respect, will enable customers to increase confidence in the shop, even in the time of shortage will make the customer satisfied.
even if the store is not available, but the service is still able to get the recognition of many consumers, so that the shop’s business increasingly popular. So, if your shop there is no case of goods, but also need to take a correct solution oh.