National Microfinance Bank Plc (NMB.tz) listed on the Dar es Salaam Stock Exchange under the Banking sector has released it’s 2008 annual report.For more information about National Microfinance Bank Plc (NMB.tz) reports, abridged reports, interim earnings results and earnings presentations, visit the National Microfinance Bank Plc (NMB.tz) company page on AfricanFinancials.Document: National Microfinance Bank Plc (NMB.tz) 2008 annual report.Company ProfileNational Microfinance Bank Plc (NMB) is a commercial bank in Tanzania offering financial solutions for individuals, small-to-medium-sized businesses and large corporations. NMB operates in several segments; wholesale banking, retail banking, agribusiness and treasury. Its product offering ranges from current and savings accounts to time deposits to fixed deposits, and Kilimo, Chap and Chipukizi accounts. NMB also offers loans to entrepreneurs, bank guarantees, and export and import financing, supply chain financing and letters of credit. Other services include forex, cash exchange, institutional and transactional banking, and payment and collection services. NMB has an extensive network of branches and ATMs in the major towns and cities of Tanzania. National Microfinance Bank Plc is listed on the Dar es Salaam Stock Exchange
in the business before the transaction, a lot of the owner of the service will be very enthusiastic, but once the transaction, the owner’s attitude is often a very big change. Consumers buy goods, pay the money, they completed a purchase process. But in the pay, change for this little details, once operators inconsiderate, although customers to buy goods, but sometimes that they feel unhappy.
some people think, anyway, things are sold, the customer is not happy pain does not matter, if you want to hold this idea, it would be completely mistaken, we are engaged in a long-term business, rather than a sum of two business customers feel uncomfortable, next time will not come back to buy, you said is not a big loss.
you don’t say me is alarmist, in the times change, customers will find you to give them money broken discontent, ask you to change what things should not be unfamiliar. You said, you change, want to find a piece of money, bad money to consumers, they can not your lecture? Some even quarreled, this situation will be encountered in the operation.
at the same time, money and change, we must first face, to prevent the "failed", not white, you have to face, whether it is not your fault, disputes and customers in the store, or will affect your business image, other customers will say, also is the business you why not be negligent themselves well, remind customers.
The second is to find a clean
note to the customer, as the operator, your money anyway in the bank, or to the level of suppliers to purchase, the canbi, broken coin, face dirty cash, do not worry about the home, while the consumer is different, the little sloppy horse of Erhu the past, and for some easy contests for the customer, this is your business is not responsible for the consumer, can’t you here to buy a commodity, you also find a burden to them, really is a commodity to buy, and my heart is not comfortable, especially some of the elderly, the operator must remember.
many shopkeepers might say, if more customers change when there is not much time to pay attention to these things. In fact, in order to effectively avoid the occurrence of such a situation, the operator can in the leisure business more than the special bill singled out for special care, because they sometimes do not care to prevent and influence customer mood. At the same time, change another point to note, don’t forget the summer best don’t find too much coins to the consumer, it is best to find money, because the summer clothes to wear thin, coin weight, installed in the body is very convenient.